Adult Day Program Team Lead

4 days ago


Toronto, Ontario, Canada TNG Community Services Full time
Job Opportunity: Adult Day Program Team Lead - Cantonese and Mandarin Speaker

Job Summary:

TNG Community Services is seeking a highly skilled and experienced Adult Day Program Team Lead to join our team. As a Team Lead, you will be responsible for overseeing the daily operation of the Adult Day Program, including planning, implementing, and evaluating activities, as well as providing personal care and support to clients.

Key Responsibilities:

  • Oversee the daily operation of the Adult Day Program and participate in all aspects of programming and client care.
  • Ensure a safe environment is maintained, and monitor clients' safety and whereabouts. Be familiar with and adhere to emergency procedures, safety regulations, and report any hazardous or unusual conditions.
  • Plan, implement, monitor, and evaluate activities that are appropriate for individual clients.
  • In conjunction with the Manager and other staff, develop goals, objectives, and implementation strategies for activities to assist each individual client.
  • Participate in ongoing client assessment in relation to the Program, including observations of clients' physical, psychological, and/or social status, and inform community workers and other relevant staff of any changes in a client's condition.
  • Assist clients with activities of daily living, including personal care as required.
  • Transport and escort clients between home and the Adult Day Program site.
  • Purchase equipment and supplies as authorized.
  • Maintain daily staff attendance records and assist with staff and volunteer scheduling.
  • Conduct home visits and follow-up with appropriate community services, and/or other relevant staff. Maintain caregiver contact to provide support for clients and families.
  • Assist in training and supervising volunteers and students, as required.
  • Ensure that client documentation, records, and files are maintained as required by TNG policies and procedures.
  • Take courses in CPR and First Aid, WHMIS, and Food Handling, as required by the Manager.
  • Maintain knowledge of community resources and keep up-to-date with advances in gerontology, the care of people with Alzheimer's disease and related conditions, as well as relevant social, medical, and legal issues, through courses, conferences, literature, and home study.
  • The ability to work in a structured environment and follow a pre-determined schedule.
  • The ability to remain calm when dealing with clients' challenging behaviors and to respond quickly and appropriately to a variety of emergency situations.
  • Preparedness to experience occasional exposure to unsanitary conditions.
  • The physical strength and ability to undertake frequent light to moderate lifting, occasional heavy lifting, and frequent walking, bending, stretching, and pulling.
  • Perform other duties, appropriate to the position, as required.

Requirements and Qualifications:

  • A post-secondary diploma or certificate from a recognized institution in Activation, Recreational Therapy, or a relevant discipline.
  • Flexibility to travel between locations as needed.
  • Fluency in Cantonese and Mandarin is required.
  • Ownership of a vehicle is preferred.
  • A valid Ontario Driver's License is considered an asset.
  • A basic knowledge of computer software, especially word processing, and familiarity with keeping information in a database manager.

TNG Community Services is an equal opportunities employer and welcomes applications from diverse candidates.



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