Production Manager

1 month ago

Toronto, Ontario, Canada EssilorLuxottica Group Full time

Requisition ID: 852767
Position:Full-Time

We are EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our company combines the complementary expertise of two industry pioneers, one specializing in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business uniquely positioned to meet the world's evolving vision needs and the growing demand in the eyewear sector.

With over 180,000 dedicated employees across 150 countries driving our iconic brands, our workforce is creative, entrepreneurial, and celebrated for their unique perspectives and individuality. Committed to vision, we empower individuals to "see more and be more" through our innovative designs, exceptional quality, and cutting-edge processing methods. Every day, we impact millions of lives by transforming the way people perceive the world.

Our distinctive business model and relentless pursuit of operational excellence ensure that consumers worldwide have access to our products. Balancing speed, efficiency, and proximity, we manage a global supply chain utilizing advanced technology, centralizing frame production while maintaining a comprehensive network for lens finishing and prescription laboratories. Our Operations team is the backbone of our company, ensuring smooth processes behind the scenes.

GENERAL FUNCTION

Based in our Toronto office and reporting to the Manager of Production: Edging and Mounting, this role operates from 8:30 am to 05:00 pm, Monday to Friday (40 hours per week), with flexibility as per business requirements.

The role emphasizes the implementation of process control projects, optimization of production flows, and achievement of quality and productivity targets. Additionally, it supports supervisors, implements EssilorLuxottica's continuous improvement and quality standards, and ensures hands-on process control and calibration for operational optimization. This role also coordinates process standardization and provides training support to employees.

MAJOR DUTIES AND RESPONSIBILITIES

  • Oversee workflow, analyze returns, and rework to maintain lens manufacturing efficiency and quality.
  • Collaborate across departments to adhere to production schedules and maintain daily departmental organization.
  • Develop and propose technical or organizational solutions to production challenges.
  • Serve as the technical advisor and primary contact for the local customer experience team.
  • Prepare and analyze KPI production reports and manage operational costs and budgets.
  • Supervise staff to foster a productive atmosphere while maintaining high-quality standards.
  • Monitor inventory levels and oversee equipment maintenance for efficient production.
  • Implement and manage Quality Management System (QMS) processes.
  • Ensure compliance with health, safety regulations, and ISO standards.
  • Conduct regular internal audits, training sessions, and workshops to enhance staff skills.
  • Evaluate training effectiveness and update programs as necessary.

Human Resource Management:

  • Foster a conducive climate aligned with HR policies, health and safety rules, and EssilorLuxottica values.
  • Master company operation policies.
  • Participate in recruitment, employee training, and conduct performance reviews.
  • Manage and support the management team, applying disciplinary measures as necessary.
  • Ensure effective team communication and enhance personnel skills and versatility.

Administration:

  • Administer payroll, confirm hours worked, and manage vacation planning.
  • Track personnel movements with HR and inform supervisors.
  • Administer payables including purchases, suppliers, invoices, etc.
  • Perform other related administrative tasks for the group.

QUALIFICATIONS

  • Diploma of College Studies in a relevant discipline (visual orthosis, an asset).
  • 9+ years of experience in edging and mounting with a minimum of 5 years in management.
  • Ability to manage 25+ staff, including frontline leaders.
  • In-depth knowledge of optics, including terminology, edging & mounting, types of lenses, products, and reading prescriptions.
  • Strong leadership, excellent communication skills, autonomy, and initiative.
  • Strong analytical, technical, and organizational problem-solving skills.
  • Ability to manage priorities and multitask in a dynamic environment.
  • Rigorous, results-oriented, and customer-centric (internal and external).
  • Proficient in Microsoft Office tools: Word, Excel, and PowerPoint.
  • Knowledgeable in production management methodologies, techniques, and tools.
  • Bilingualism (English and French, spoken and written) is an asset.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information, or any other characteristics protected by law.

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