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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Pita Pit. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality, service, and cleanliness are consistently met.
Key Responsibilities- Leadership and Management
- Supervise and train staff to ensure they have the skills and knowledge to provide excellent customer service and maintain a clean and safe working environment.
- Conduct performance reviews and provide feedback to staff to help them improve their performance.
- Inventory and Supply Chain Management
- Manage inventory levels to ensure that we have the necessary supplies to meet customer demand.
- Develop and implement strategies to reduce waste and improve efficiency in our supply chain.
- Customer Service and Relations
- Ensure that all customers receive a high level of service and that their complaints or concerns are addressed promptly and professionally.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Health and Safety
- Ensure that all health and safety regulations are followed and that the restaurant is maintained in a clean and safe condition.
- Develop and implement strategies to reduce the risk of accidents and injuries in the workplace.
- Marketing and Sales
- Develop and implement marketing strategies to promote our brand and increase sales.
- Work with the marketing team to develop and implement promotional campaigns.
- Financial Management
- Manage the restaurant's budget and ensure that we are operating within our financial targets.
- Develop and implement strategies to improve profitability and reduce costs.
- Education
- Secondary (high) school graduation certificate
- Experience
- 1 year to less than 2 years of experience in a similar role
- Work Setting
- Restaurant
- Work Language
- English
- Hours
- 35 to 40 hours per week
