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Food Service Supervisor

2 months ago

Medicine Hat, Alberta, Canada Osmow's Grill Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Osmow's Grill. As a key member of our management team, you will be responsible for overseeing the daily operations of our kitchen and ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Supervise and Coordinate Kitchen Staff
    • Direct and supervise the activities of kitchen staff, including cooks, dishwashers, and other support staff.
    • Ensure that all kitchen staff are aware of their responsibilities and are working efficiently to meet customer demand.
  • Quality Control and Assurance
    • Monitor and maintain high standards of food quality, presentation, and safety.
    • Conduct regular quality control checks to ensure that all food products meet our standards.
  • Customer Service
    • Address customer complaints and concerns in a professional and courteous manner.
    • Ensure that all customer interactions are positive and that customers feel valued and appreciated.
  • Inventory Management
    • Manage inventory levels and ensure that all kitchen supplies are stocked and replenished as needed.
    • Monitor and control food costs to ensure that they are within budget.
  • Team Management
    • Lead and motivate kitchen staff to achieve their full potential.
    • Provide coaching and training to staff to improve their skills and performance.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service or kitchen management role.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Strong attention to detail and ability to maintain high standards of quality and safety.
Work Environment

Osmow's Grill is a fast-paced and dynamic work environment that requires flexibility and adaptability. As a Food Service Supervisor, you will be working in a kitchen environment that is subject to changing demands and priorities.

Support for Newcomers and Refugees

Osmow's Grill is committed to supporting newcomers and refugees in their transition to Canada. As a Food Service Supervisor, you will have the opportunity to participate in our support programs and initiatives, including:

  • Language Training
    • Facilitate access to language training programs for newcomers and refugees.
  • Cultural Competency Training
    • Provide cultural competency training to all employees to create a welcoming work environment for newcomers and refugees.
  • Mentorship Programs
    • Offer mentorship programs that pair newcomers and refugees with experienced employees.
Support for Youth

Osmow's Grill is committed to supporting youth employment and development. As a Food Service Supervisor, you will have the opportunity to participate in our support programs and initiatives, including:

  • On-the-Job Training
    • Offer on-the-job training tailored to youth.
  • Mentorship Programs
    • Offer mentorship, coaching, and/or networking opportunities for youth.
Support for Veterans

Osmow's Grill is committed to supporting veterans in their transition to civilian life. As a Food Service Supervisor, you will have the opportunity to participate in our support programs and initiatives, including:

  • Mentorship Programs
    • Offer mentorship, coaching, and/or networking opportunities for veterans.
  • Cultural Competency Training
    • Provide cultural competency training to all employees to create a welcoming work environment for veterans.
Support for Indigenous People

Osmow's Grill is committed to supporting Indigenous people in their transition to the workforce. As a Food Service Supervisor, you will have the opportunity to participate in our support programs and initiatives, including:

  • Cultural Competency Training
    • Provide cultural competency training to all employees to create a welcoming work environment for Indigenous people.
  • Mentorship Programs
    • Offer mentorship, coaching, and/or networking opportunities for Indigenous workers.
Support for Visible Minorities

Osmow's Grill is committed to supporting visible minorities in their transition to the workforce. As a Food Service Supervisor, you will have the opportunity to participate in our support programs and initiatives, including:

  • Mentorship Programs
    • Offer mentorship programs that pair visible minorities with experienced employees.
  • Cultural Competency Training
    • Provide cultural competency training to all employees to create a welcoming work environment for visible minorities.