Customer Experience Specialist

1 week ago

Cold Lake, Alberta, Canada goeasy Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Delivery Specialist. As a key member of our team, you will play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Customer Service: Build strong relationships with customers, providing personalized support and solutions to meet their needs.
  • Product Delivery: Safely and efficiently deliver home goods to customers, ensuring a seamless experience.
  • Store Support: Assist with retail operations, including merchandising and maintaining a clean and organized store environment.
  • Communication: Effectively communicate with customers, colleagues, and management, providing clear and concise information about our products and services.
Requirements
  • Customer Focus: Excellent communication and interpersonal skills, with a strong ability to build rapport with customers.
  • Physical Demands: Ability to lift 50+ pounds and move large home goods, as well as stand for long periods.
  • Availability: Flexibility to work a variety of shifts, including evenings and weekends.
  • Background Check: Ability to pass a background check, including a criminal record check and driving history.
What We Offer
  • Competitive Compensation: A competitive hourly rate and opportunities for advancement.
  • Benefits Package: A comprehensive benefits package, including extended healthcare coverage and a generous paid time off policy.
  • Training and Development: Ongoing training and development opportunities to help you succeed in your role.

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