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Intermediate CRM Techno-Functional Consultant

2 months ago

Canada Talentuch Full time

Talentuch is a global leader in business consulting and CRM implementation services, specializing in platforms such as Creatio, Salesforce, Microsoft Dynamics 365, and SugarCRM. Our mission is to modernize outdated, fragmented systems through a unique blend of technical proficiency and strategic business insight.

We are currently in search of an Intermediate CRM Techno-Functional Consultant.

Essential Qualifications:
  • A degree in software engineering, information technology, or a related discipline.
  • Comprehensive understanding of business process frameworks and project management methodologies.
  • Possession of a recognized CRM certification.
  • Exceptional skills in leading strategic conversations and nurturing client relationships.
  • A strategic thinker with the ability to execute plans effectively.
  • A proactive self-starter who excels in teamwork and intellectual challenges.
  • Fluency in French is mandatory.
Core Responsibilities:
  • Architect Custom Solutions: Serve as the primary expert in designing tailored CRM solutions, leveraging your knowledge to create comprehensive system architectures, process diagrams, and detailed designs. Engage with clients to accurately interpret and convert their business requirements into functional specifications.
  • Project Ownership: Take full responsibility for your projects from initial concept through to post-implementation support. Act as the trusted consultant guiding clients in optimizing their operational processes and systems. Be the hero in client training sessions, empowering them to maximize the capabilities of their new CRM system.
  • Strategic and Tactical Execution: Connect overarching strategic objectives with practical implementation. Develop release schedules, create solutions, and ensure high-quality outcomes through meticulous testing. Be the strategist who foresees challenges and devises proactive solutions to maintain project momentum.
  • Knowledge Sharing: Act as a mentor by sharing your expertise and contributing to the development of business applications and thought leadership initiatives, keeping yourself at the cutting edge of industry advancements. Be the mentor who shapes the future of the CRM practice at Talentuch.
  • Embrace Complexity: We encourage you to take on challenging projects and excel in dynamic client environments. Your conflict resolution skills will be invaluable. Be the explorer who delves into unique business challenges and crafts innovative solutions that yield tangible results.