Outreach Specialist

4 weeks ago

Lethbridge, Alberta, Canada City of Lethbridge Full time
Job Title: Outreach Specialist

Join the City of Lethbridge team as an Outreach Specialist, working in partnership with the Lethbridge Police Service and the Watch Program to support individuals experiencing homelessness.

Job Summary:

The Outreach Specialist will play a critical role in carrying out the strategic goals of the encampment response strategy, ensuring that all individuals reported and triaged through the encampment response team are offered connections to the system of care.

Key Responsibilities:
  • Engage with the unhoused population via regular patrols completed alongside the LPS Watch program staff and by referrals from the Encampment Response Team
  • Complete assessments of individual's needs and connect participants to the system of care that will support their needs
  • Actively work with client's unique network of support by developing professional relationships with appropriate cultural or spiritual connections, family doctor, pharmacy, school districts, community resource centers and more to meet individual needs
  • Advocate on behalf of participants in order to meet service needs
  • Engage with community members/business owners to provide educational resources on outreach services and engagement with the vulnerable population
Requirements:
  • A two-year diploma would be considered an asset but not required
  • Volunteer experience dealing with unhoused populations would be an asset
  • A proven track record in strategic social and/or health delivery case management, which could include clinical expertise relating to psychosocial support, addiction and mental health, or other social work
  • An understanding of crisis management and trauma-informed practice is considered an asset
  • A valid Alberta driver's license and a vehicle with appropriate auto insurance to provide transportation for program participants as needed is required for this position
What We Offer:
  • A competitive hourly rate of $39.88 per hour (under review)
  • A flexible benefits package
  • The opportunity to work with a dedicated team to make a positive impact in the community

The City of Lethbridge is committed to advancing reconciliation in our community, as well as ensuring diversity, equity and inclusion in our workforce. We encourage Indigenous applicants, as well as those from historically underrepresented groups to apply.

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