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Head of Life Insurance Underwriting and Claims Strategy
3 months ago
Our client, a leading global Reinsurance Company, is in search of a proactive and innovative leader to oversee its Life Underwriting and Claims division. This role requires collaboration with various internal and external stakeholders to create tailored solutions for the Canadian insurance market. The successful candidate will be recognized as an industry authority and will play a pivotal role in enhancing the company's reputation.
Location: Hybrid Work Environment
Key Responsibilities:
Team Leadership:
- Lead a dedicated team of underwriting and claims specialists focused on production, research, audits, training, and client engagement.
- Monitor team performance to ensure alignment with organizational objectives and client satisfaction.
- Assess team dynamics, implement compensation frameworks, and foster professional development.
- Provide expert guidance on underwriting challenges arising from daily operations.
- Oversee the implementation of processes, systems, and tools that enhance underwriting and claims services.
- Encourage collaboration across the organization, both locally and internationally.
- Establish yourself as a recognized expert and resource for peers within the insurance sector.
- Increase visibility in the industry through writing, speaking engagements, and committee participation.
- Manage underwriting policies and guidelines specific to the Canadian market.
- Lead underwriting initiatives that support pricing strategies and client projects.
- Guide the team in innovative research and development efforts.
- Act as the Canadian underwriting authority on global initiatives.
- Engage with client organizations to develop customized underwriting programs and address sensitive underwriting matters.
- Listen to client needs and communicate the company's position effectively.
- Build and maintain strong relationships with clients and industry peers.
- Serve as a mentor to team members during client interactions.
- Stay abreast of underwriting trends in Canada and globally.
- Understand the evolving role of technology in underwriting practices.
- Develop a strategic vision for the future of underwriting.
- Minimum of 10 years of experience in insurance or reinsurance underwriting.
- At least 3 years of management experience in a life underwriting environment.
- Expertise in individual life and critical illness insurance underwriting, along with claims knowledge.
- Comprehensive understanding of life and living benefit insurance products and services.
- Demonstrated qualities of partnership, transparency, and innovative problem-solving.
- Ability to inspire and manage change effectively.
- Strategic thinker with a focus on execution.
- Open-minded and eager to learn and challenge existing norms.
- Self-driven and capable of working independently.
- Exceptional verbal and written communication skills.
- Bilingual proficiency in English and French is advantageous.
- A bachelor's degree is required; advanced degrees are preferred.
- Professional designations such as Fellow Life Management Institute (FLMI) or Fellow of the Academy of Life Underwriting (FALU) are highly valued.
