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Citizen Services Representative
2 months ago
We are seeking a highly organized and detail-oriented individual to join our team as a Citizen Services Specialist at Service Canada. As a key member of our team, you will play a vital role in providing exceptional service to our clients.
Key Responsibilities- Client Service: Provide excellent customer service to clients, responding to their inquiries and resolving their issues in a timely and professional manner.
- Task Management: Prepare and format page presentations, ensuring accuracy and attention to detail.
- Security and Safety: Maintain basic security clearance and adhere to all relevant security protocols.
- Travel and Transportation: Willing to travel regularly and possess a valid driver's license.
- Work Environment: Work in a fast-paced environment, requiring strong organizational and time management skills.
- Personal Suitability: Demonstrate excellent interpersonal skills, with the ability to work effectively with clients and colleagues.
- Screening Questions: Answer screening questions, including residency and education level.
- Workplace Information: Work on a casual basis, with a 37.5 hour workweek and bilingual language requirements.
- Secondary (high) school graduation certificate
- Will train
