Group Benefits Underwriting Leadership Role
3 weeks ago
About Marsh McLennan Companies
Marsh McLennan Companies is a global leader in insurance broking and risk management, helping clients succeed by defining, designing, and delivering innovative, industry-specific solutions to effectively manage risk. Victor Canada, a leading managing general agent in Canada, is part of this esteemed organization.
The Opportunity
We are seeking an experienced Group Benefits Technical Underwriting Leader to join our team. In this highly visible leadership role, you will manage a tenured team of Underwriters within the Group Benefits Technical Underwriting department.
As a leader, you will bring an eye for continuous improvement and have the opportunity to introduce new and better ways of working to add value to our clients. You will coach and mentor your team members, fostering their growth and development.
Your Responsibilities:- Manage the Group Benefits Technical Underwriting department, including coaching and mentoring managers and team members in various roles with varying levels of expertise, including leadership roles and Senior Group Underwriters. Oversee the annual performance management process to ensure a productive and engaged team.
- Collaborate with IT and Business Solutions to maintain, improve, and develop internal systems that support underwriting processes.
- Review and update methodologies used for monthly renewals, rate adjustments, and benefit plan offerings as part of the annual renewal process.
- Review and update workflow processes to ensure inter- and intra-departmental efficiencies and a client-centric focus.
- Develop formal underwriting strategies in support of company sales, retention, and profitability objectives. This involves close collaboration with Managing Directors and Sales leaders. Conduct quantitative and qualitative analysis of the Group Benefits business, including ongoing review and management of product design and features to ensure competitiveness.
- Manage underwriting relationships with insurance carrier partners, bringing industry credibility and knowledge of the Victor program into all discussions. Review emerging claims experience and financial results, negotiate annual insurance renewals, and coordinate special exceptions as well as management decisions on exceptional requests based on our underwriting guidelines.
- Provide technical expertise on exception quotes, consulting with senior leadership when required.
- Strong technical underwriting skills, preferably in the Group Benefits and/or Life Insurance space.
- Proven team or department leadership experience.
- A process improvement mindset.
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