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Food Service Supervisor
2 months ago
We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality of food and service.
Key Responsibilities- Leadership and Supervision
- Supervise and coordinate the activities of staff who prepare and portion food
- Train staff in job duties, sanitation, and safety procedures
- Establish methods to meet work schedules and ensure efficient operations
- Customer Service
- Ensure that food and service meet quality control standards
- Address customers' complaints or concerns in a professional and courteous manner
- Operations and Administration
- Estimate ingredient and supplies required for meal preparation
- Prepare budget and cost estimates
- Maintain records of stock, repairs, sales, and wastage
- Prepare and submit reports
- Team Management
- Supervise and check delivery of food trolleys
- Establish work schedules and ensure adequate staffing levels
- Education
- Secondary (high) school graduation certificate
- Experience
- 1 year to less than 2 years of experience in a food service environment
- Skills and Abilities
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and under pressure
- Attention to detail and ability to multitask
This is a permanent, full-time position working 35 to 40 hours per week. The work environment is fast-paced and requires standing for extended periods, walking, and attention to detail.
What We Offer- Health Benefits
- Health care plan
- Language
- English
- Work Setting
- Coffee shop
- Fast food outlet or concession
- Restaurant
