Concierge Assistant

4 weeks ago


Port Coquitlam, British Columbia, Canada Sienna Senior Living Full time
Concierge Job Description

At Sienna Senior Living, we're committed to providing exceptional experiences for our residents and their families. As a Concierge, you'll play a vital role in delivering outstanding customer service and creating a warm and welcoming environment.

Key Responsibilities:
  • Respond to resident and visitor inquiries in a diplomatic and professional manner.
  • Promote excellent customer service through all interactions with visitors, families, residents, and team members.
  • Greet visitors and ensure their needs are addressed in a pleasant and unhurried fashion.
  • Provide clerical and computer support to managers as requested.
  • Complete records to support cash transactions related to guest and team member meal vouchers/tickets.
Requirements:
  • Grade 12 education.
  • Excellent verbal and written communication skills.
  • Positive attitude and proven customer service skills through related work experience.
  • Proven organizational skills and ability to multitask.
  • Computer proficiency with MS Office, specifically Excel, Word, and PowerPoint.
  • Successful completion of a Vulnerable Sector Check.
Preferred Qualifications:
  • Additional applied courses in office administration.

Sienna Senior Living is an equal opportunities employer and welcomes applications from diverse candidates. We're committed to creating an inclusive work environment that values diversity and promotes employment equity.


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