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Culinary Business Leader

2 months ago

WhitchurchStouffville, Ontario, Canada EARL OF WHITCHURCH Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Earl of Whitchurch. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our restaurant, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Service Development
    • Determine the type of services to be offered and implement operational procedures to meet customer demands.
    • Negotiate arrangements with suppliers for food and other supplies to ensure quality and cost-effectiveness.
  • Performance Management
    • Conduct regular performance reviews to assess team members' skills and provide constructive feedback.
  • Financial Management
    • Cost products and services to ensure profitability and efficiency.
  • Inventory Management
    • Organize and maintain inventory levels to minimize waste and optimize stock levels.
  • Health and Safety
    • Ensure compliance with health and safety regulations to maintain a safe working environment.
  • Marketing and Sales
    • Participate in marketing plans and implementation to drive business growth and increase customer engagement.
  • Customer Service
    • Address customer complaints or concerns in a professional and timely manner.
  • Operations Management
    • Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness.
Requirements
  • Education
    • Bachelor's degree in a relevant field, such as hospitality or business administration.
  • Experience
    • At least 1 year of experience in a restaurant management role, with a proven track record of success.
  • Skills
    • Excellent communication and leadership skills.
    • Ability to work under pressure and meet deadlines.
    • Strong analytical and problem-solving skills.
    • Proficiency in MS Office and other relevant software.
  • Work Environment
    • Fast-paced environment with a focus on customer satisfaction.
    • Ability to work in a team environment and provide support to colleagues.
  • Personal Qualities
    • Accurate and reliable with a strong attention to detail.
    • Client-focused with excellent communication skills.
    • Dependable and flexible with a strong work ethic.
    • Organized and efficient with a focus on results.
    • Reliable and trustworthy with a strong sense of integrity.
    • Team player with a positive attitude and a willingness to learn.