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Shift Manager

2 months ago


Collingwood, Ontario, Canada Pita Pit Blue Mountain Full time
Job Title: Shift Manager

Pita Pit Blue Mountain is seeking a skilled Shift Manager to join our team. As a Shift Manager, you will be responsible for overseeing the daily operations of our food preparation and service team.

Key Responsibilities:
  • Establish Work Schedules: Develop and implement efficient work schedules to meet the needs of our customers and team members.
  • Supervise and Coordinate Staff: Lead and direct the activities of our food preparation and service staff, ensuring that tasks are completed to a high standard.
  • Train and Develop Staff: Provide ongoing training and development opportunities to help our staff improve their skills and knowledge.
  • Estimate Ingredients and Supplies: Accurately estimate the ingredients and supplies required for meal preparation, minimizing waste and ensuring that we have sufficient stock.
  • Address Customer Complaints: Respond promptly and professionally to customer complaints and concerns, resolving issues in a fair and timely manner.
  • Maintain Records: Accurately maintain records of stock, repairs, sales, and wastage, providing valuable insights for future planning and decision-making.
  • Prepare Reports: Prepare and submit regular reports on sales, customer feedback, and other key performance indicators.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a similar role.
  • Work Environment: Fast-paced environment with a combination of sitting, standing, and walking.
  • Physical Capabilities: Ability to work under pressure and maintain a high level of energy and focus.
  • Personal Suitability: Excellent client focus, efficient interpersonal skills, and a team player attitude.