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Store Operations Manager
2 months ago
About the Role:
The Store Manager is a key member of the Ardene team, responsible for overseeing all store operations and driving sales and profitability. This role requires a strong leader who can motivate and train their team to deliver exceptional customer service and achieve sales targets.
Key Responsibilities:
- Collaborate with the District Supervisor to develop and implement strategies to achieve sales and profit budgets.
- Train store team members on company standards and programs, ensuring they have the skills and knowledge to deliver excellent customer service.
- Monitor performance and take action on substandard performance, resolving conflicts and addressing low performance.
- Recruit and retrain talent by motivating their team and recognizing good performance.
- Conduct administrative and operational duties as required, including preparing and managing employee schedules and handling customer complaints.
- Comply with all head office requests regarding store operations, including processing and managing merchandising shipments and handling returns.
Requirements:
- Minimum of 2-3 years retail management experience.
- High school diploma or equivalent.
- Solid business acumen and strong time management and priority-setting skills.
- Ability to manage stress in a fast-paced environment.
- Physical ability to move, lift, and handle boxes of merchandise and fixtures throughout the store (up to 30 pounds).
What We Offer:
- A competitive hourly rate.
- A casual dress-code.
- A dynamic and supportive work environment.
Ardene is an Equal Opportunity Employer:
Ardene is committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.
