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Veterinary Receptionist

2 months ago


Vancouver, British Columbia, Canada VCA Full time
Job Title: Veterinary Reception, Client Care

We are seeking a highly skilled and compassionate Veterinary Reception, Client Care professional to join our team at Yaletown Animal Hospital. As a key member of our front desk team, you will be responsible for providing exceptional client service, managing client communications, and ensuring a seamless experience for our patients and their owners.

Key Responsibilities:
  • Manage a multi-doctor schedule and handle client communications
  • Triage emergencies and provide education to clients
  • Liaise between clients and departments to foster a compassionate practice-to-patient bond
  • Provide administrative support, including collecting and scanning records
Requirements:
  • Excellent client service skills and a professional attitude
  • Strong communication and multitasking skills
  • Ability to work in a fast-paced environment and manage stress
  • Knowledge and confidence to be the face of the company
What We Offer:
  • A competitive hourly rate of $ to $
  • A comprehensive benefits package, including extended health benefits, paid vacation, and a 5% employer match group RRSP plan
  • Opportunities for career development and growth within VCA Canada
  • A supportive and collaborative work environment

If you are a motivated and compassionate individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].