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Event Experience Specialist

1 month ago

Mississauga, Ontario, Canada Encore Global Full time
Event Experience and Design Specialist

About the Role

We are seeking a highly skilled and experienced Event Experience and Design Specialist to join our team at Encore Canada. As a key member of our Event Experience & Design Department, you will play a pivotal role in delivering exceptional event experiences for our clients.

Key Responsibilities

  1. Event Design and Concept Development:

    • Collaborate with event designers to create innovative and engaging event concepts that exceed client expectations.

    • Develop and implement event layouts, themes, and decor designs that bring events to life.

    • Provide guidance and support to junior designers to ensure the delivery of high-quality event designs.
  2. Project Management and Budget Oversight:

    • Manage event projects from inception to completion, ensuring timely and within-budget delivery.

    • Coordinate with internal teams to ensure seamless event execution and client satisfaction.

    • Manage project budgets, negotiate vendor contracts, and track expenses to maintain budget adherence.
  3. Event Planning and Production Scheduling:

    • Develop comprehensive event timelines, production schedules, and critical paths to ensure efficient event execution.

    • Collaborate with stakeholders to gather event requirements and integrate them into the planning process.
  4. Event Execution and On-site Management:

    • Manage on-site aspects of events, addressing issues and ensuring smooth execution as needed.

    • Oversee event setup, coordination with teams, and client support during events.
  5. Client Management and Relationship Building:

    • Foster strong client relationships through exceptional service and communication.

    • Collaborate with clients and internal stakeholders to understand and align with event visions and requirements.
  6. General Responsibilities:

    • Collaborate seamlessly with cross-functional teams to ensure the smooth coordination of event projects.

    • Represent Encore Canada professionally, maintaining strong client relationships and delivering exceptional customer service throughout the event lifecycle.

Requirements

  1. A bachelor's degree in a related field is preferred but not required.
  2. A minimum of 2 years of relevant experience in event production, decor and design, including project management.
  3. 2-3 days in office at the Mississauga location in a hybrid model, ability to work at events in the greater Toronto Area 1-2 times a week.
  4. Exceptional organizational, time management, and multitasking abilities.
  5. Proficiency in event management software and computer applications.
  6. Excellent interpersonal skills to effectively interact with clients, stakeholders, and team members.

Work Environment

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.