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Front Desk Hotel Representative

2 months ago

Castlegar, Canada Canadas Best Value Inn & Suites Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Hotel Clerk to join our team at Canadas Best Value Inn & Suites. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities
  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Provide accurate and helpful information to guests regarding hotel facilities and services.
  • Perform various clerical duties, including faxing, filing, and photocopying.
  • Answer telephone calls and relay messages to guests and staff.
  • Assist guests with special needs and provide personalized service.
  • Perform light housekeeping and cleaning duties to maintain a clean and comfortable environment.
  • Provide excellent customer service and respond to guest inquiries in a professional and courteous manner.
Requirements
  • Secondary (high) school graduation certificate.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Attention to detail and ability to maintain accuracy in tasks.
  • Physical ability to stand for extended periods and perform light housekeeping duties.
What We Offer
  • A competitive salary and benefits package.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.