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Customer Service Supervisor
2 months ago
We are seeking a highly skilled Customer Service Supervisor to join our team at Universal Coach Line Ltd.
Key Responsibilities- Establish and implement work schedules and procedures to ensure efficient operations.
- Verify the accuracy of work and conduct performance reviews to maintain high standards.
- Coordinate, assign, and review work to ensure timely completion and customer satisfaction.
- Maintain the operation of computer systems, equipment, and machinery to ensure business continuity.
- Arrange repair work as needed to minimize downtime and ensure customer service delivery.
- College/CEGEP education.
- 1 year to less than 2 years of experience in a related field.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
This is a permanent position with a 35 to 40 hour workweek. The work language is English.
