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User Support Technician
3 months ago
Company: Employment and Social Development Canada
Position OverviewThe Technical Support Analyst plays a crucial role in assisting users with their computer-related challenges. This position requires a Bachelor's degree and a minimum of 2 years of relevant experience.
Job Specifications- Location: Ottawa, ON
- Work Environment: On-site
- Compensation: $30.00 per hour, with a workload of 30 to 40 hours monthly
- Employment Type: Permanent, Full-time
- Start Date: Immediate availability
- Openings: 1 position available
English proficiency is required.
Key Responsibilities- Assist users facing challenges with their computer systems.
- Utilize user manuals, technical documentation, and other resources to identify and implement effective solutions.
- Maintain a comprehensive log of issues and resolutions for reference by fellow technical support analysts.
- Deliver support for business systems, networks, and internet services in response to user-reported issues.
Applications are welcomed from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates, regardless of their work permit status.
This job posting is directly from the employer. While efforts have been made to ensure accuracy, the Government of Canada cannot guarantee the authenticity of this posting.
