Service Delivery Expert

3 days ago

Châteauguay, Quebec, Canada beBee Professionals Full time $30,000 - $45,000
{"h1":"Customer Service Representative Role at beBee Professionals"}

We are seeking a skilled Customer Service Representative to provide exceptional service to our customers in Châteauguay, Canada. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing information about our products and services.

Key Responsibilities:
  • Customer Inquiry Handling: Respond to customer inquiries via phone, email, and chat, providing timely and professional assistance.
  • Product and Service Information: Provide accurate and up-to-date information about our products and services, helping customers make informed decisions.
  • Issue Resolution: Resolve customer complaints in a timely and professional manner, ensuring customer satisfaction and loyalty.
  • Documentation and Feedback: Document customer interactions and feedback, using this information to improve our services and processes.
  • Team Collaboration: Collaborate with team members to improve service processes, share best practices, and achieve common goals.
Requirements:
  • Education: High school diploma or equivalent; additional education is a plus.
  • Experience: Previous experience in customer service or a related field.
  • Skills: Strong communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in customer service software and tools.
Benefits:
  • Competitive Compensation: Competitive hourly wage and performance bonuses.
  • Comprehensive Benefits: Comprehensive health benefits package.
  • Career Advancement: Opportunities for career advancement and professional growth.
  • Supportive Environment: Supportive work environment with a focus on teamwork and collaboration.
  • Employee Perks: Employee discounts and perks.

If you are passionate about providing excellent customer service and want to be part of a dynamic team, we encourage you to apply for the Customer Service Representative position at beBee Professionals in Châteauguay, Canada.

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