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Warehouse Operations Manager

2 months ago

Peterborough, Ontario, Canada Sja's West Full time

About Sja's West

Sja's West is a leading provider of first aid services, training, and campaigning. As a charity with a rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

We work at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. Our team of over 1,700 employees and 29,500 volunteers is united by our goal of saving lives through essential first aid services, training, and campaigning.

Job Summary

The National Distribution Centre (NDC) Manager role is critical in ensuring a resilient supply chain for Sja's West. As the NDC Manager, you will be responsible for implementing and managing the systems, processes, and people working within the NDC warehouse. Your key responsibilities will include:

  • Ensuring that stock is received, stored, managed, and dispatched appropriately, including quality control checks as required.
  • Ensuring that all policies and procedures are complied with, and all required training is completed by personnel working within the NDC.
  • Playing a key role in achieving revenue and sustainability targets by ensuring robust inventory management and cost-efficient use of personnel and contractors.

About You

  • Educated to GCSE level or equivalent (Grade C) including Maths & English.
  • Demonstrable line management experience in a busy warehouse or distribution centre environment.
  • Demonstrable experience of working in accordance with quality assurance standards and health & safety regulations.
  • Excellent interpersonal skills with the ability to communicate effectively at all levels.
  • Hold a full UK manual driving licence with a minimum of 1 year's driving experience and no more than 3 penalty points.

About the Role

  • Accountable for planning workloads to ensure that goods are received, processed, stored, and delivered in accordance with the manufacturer's instructions, the charity's processes, and our customers' and suppliers' stipulated KPIs.
  • Create and deliver continuous development and improvement plans with people and processes to drive and increase operational excellence across the warehouse.
  • Owning the delivery and associated change process of any new business or existing customers' changes, through effective communication to all affected NDC personnel.