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Food Service Operations Manager

3 months ago

Mission, British Columbia, Canada WTC Burger Management Systems Full time
Position Overview

The role of the Food Service Operations Manager at WTC Burger Management Systems involves overseeing the daily functions of our dining establishment. This position requires a blend of leadership, operational expertise, and customer service excellence.

Key Responsibilities
  • Service Management: Define the types of services provided and establish effective operational protocols.
  • Regulatory Compliance: Ensure adherence to health and safety standards within the establishment.
  • Supplier Negotiation: Engage with vendors to secure agreements for food and essential supplies.
  • Client Relations: Collaborate with clients regarding catering services and facility usage.
  • Marketing Initiatives: Contribute to the development and execution of marketing strategies.
  • Customer Interaction: Address and resolve customer inquiries and complaints.
  • Service Excellence: Deliver outstanding customer service to enhance guest experiences.
  • Operational Oversight: Plan, organize, direct, and evaluate daily operational activities.
Industry Experience

Experience in the food and beverage sector is essential for this role.

Work Environment
  • Fast-paced and dynamic atmosphere.
  • Ability to work under pressure.
  • Physically demanding tasks.
  • Strong attention to detail is required.
  • Combination of sitting, standing, and walking throughout the shift.
Personal Attributes
  • Accuracy and efficiency in task execution.
  • Strong interpersonal communication skills.
  • Excellent verbal communication abilities.
  • Adaptability and flexibility in a changing environment.
  • Dependability and reliability.
  • Team-oriented mindset.
Experience Requirements

A minimum of 2 to 3 years of relevant experience is preferred.

Benefits
  • Comprehensive health care plan.
  • Permanent employment opportunity.
  • Full-time position with 40 hours of work per week.