Service Delivery Manager

4 weeks ago

Halifax, Nova Scotia, Canada Haleon Full time
About the Role

We are seeking a highly skilled Service Analyst to join our team at Haleon. As a Service Analyst, you will be responsible for the oversight and management of R&D Tech GxP and non-GxP applications, ensuring that service delivery meets organizational and ITSM standards.

Key Responsibilities
  • Manage multiple tasks and prioritize effectively to meet timelines
  • Collaborate with cross-functional teams to drive continuous improvement in service processes
  • Ensure compliance with GxP regulations and ITSM standards
  • Develop and maintain effective relationships with stakeholders
  • Promote ITIL best practices in R&D Tech area
Qualifications and Skills
  • Excellent communication and interpersonal skills
  • Demonstrated experience in stakeholder management, compliance, and ITSM practices
  • Expertise in integrating agile methodologies within professional frameworks
  • Ability to adapt to change and evolving priorities
Opportunities for Growth

Haleon is committed to providing a supportive and inclusive environment that encourages growth and development. As a Service Analyst, you will have opportunities to work with a talented team, develop your skills, and contribute to the success of our organization.

Benefits
  • Competitive salary and benefits package
  • Hybrid work arrangement
  • Opportunities for career growth and development
  • Supportive and inclusive work environment

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional service and have the skills and experience we are looking for, please apply today.

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