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Exciting Career Opportunity at RONA
At RONA, we offer a wide range of benefits to our employees, including:
- A welcoming and secure workplace
- Emphasis on achieving a healthy work-life balance
- Exclusive discounts for employees
- Comprehensive benefits package
- Career growth opportunities
- A community-focused employer
- Collaborative teamwork and ongoing training
- In-depth training programs for new hires
- Support for further education
- And much more
With a workforce of over _______ employees, RONA is dedicated to helping customers realize their projects and positively impact the communities we serve.
Position Summary:
- Assist clients in understanding their needs and product details
- Employ effective questioning and listening skills to assess customer requirements
- Deliver pertinent information regarding products and alternatives, clarifying features, advantages, and application guidance as necessary
- Arrange appointments for personalized consultations
- Utilize design software to create kitchen or bathroom layouts based on customer specifications and recommend complementary items
- Source products for clients, manage special orders, verify details, and liaise with suppliers for pricing and potential delivery timelines
- Oversee assigned sections to ensure products are adequately stocked and information is current
- Stay updated on promotional products and events
- Address customer complaints and dissatisfaction by assessing policies and implementing suitable measures to ensure satisfaction
Essential Qualifications:
- Comprehensive knowledge of kitchen and bathroom products available in-store
- Proficiency in kitchen design software is a plus
- Exceptional sales abilities with a commitment to outstanding customer service
- Strong organizational and administrative skills to manage schedules and track pending orders
RONA is dedicated to fostering diversity and inclusion. We welcome applications from all qualified individuals, regardless of race, color, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.