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Fitness Club Operations Manager

2 months ago


Toronto, Ontario, Canada Club 1 Studios Ltd Full time
Job Summary

We are seeking a highly skilled and experienced Fitness Club Manager to join our team at Club 1 Studios Ltd. As a key member of our management team, you will be responsible for developing and managing programs and services that meet the needs of our members.

Key Responsibilities
  • Program Development: Create and implement fitness programs that cater to diverse member needs, including group classes, personal training, and wellness services.
  • Team Management: Supervise and mentor a team of fitness professionals, providing guidance on program development, customer service, and sales techniques.
  • Financial Management: Prepare and manage budgets, monitor revenues and expenses, and make data-driven decisions to optimize business performance.
  • Customer Service: Ensure exceptional customer service, responding to member inquiries, resolving issues, and promoting member retention.
Requirements
  • Education: College/CEGEP diploma or equivalent.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: Fluency in English.
  • Work Hours: 30 hours per week.