Supervisor of Returns

3 weeks ago


SaintJeansurRichelieu, Quebec, Canada Logistik Unicorp Inc Full time
Job Summary

We are seeking a highly skilled and experienced Supervisor of Returns to join our team at Logistik Unicorp Inc. The successful candidate will be responsible for ensuring the smooth operation of our returns process, working closely with our distribution, design, and account management teams to deliver exceptional customer satisfaction.

Key Responsibilities
  • Plan and optimize the performance of our returns service
  • Organize team meetings, communicate operational messages, listen to suggestions, respond to questions, and follow up as necessary
  • Ensure accurate coding and production of return reports and participate in data analysis with our multidisciplinary team
  • Guarantee the quality of work and customer satisfaction
  • Effectively manage workflow
  • Approve hours and absence management
  • Conduct annual performance evaluations
  • Participate in hiring processes
Requirements
  • DEC in Fashion Design or recognized experience in the apparel industry
  • Minimum 4 years of relevant experience in a management role
  • Strong knowledge of computer software, particularly Excel
  • Ability to lift boxes weighing up to 20 lbs
  • Recognized for analytical skills, positive leadership, and effective communication
  • Bilingual (oral and written)
What We Offer

Logistik Unicorp Inc is committed to providing a fair and equitable employment process. We welcome applications from diverse candidates and are an equal opportunity employer.


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