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Restaurant Operations Supervisor

2 months ago

Grande Prairie, Canada Samy Restaurants Ltd. OA Cosmic Pizza and Donair Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Samy Restaurants Ltd. O/A Cosmic Pizza and Donair. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our food service operations.

Key Responsibilities
  • Operations Management
    • Develop and implement efficient methods to meet work schedules and ensure seamless service delivery.
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring high-quality standards are met.
    • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
  • Inventory Management
    • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory levels.
    • Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner, ensuring high levels of customer satisfaction.
  • Reporting and Administration
    • Prepare and submit reports on sales, inventory, and other key performance indicators to inform business decisions.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Personal Qualities
    • Client focus and strong communication skills.
    • Ability to work effectively in a team environment.
    • Permanent work arrangement with 30 to 40 hours per week.
    • Work language: English.