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Logistics Coordinator

2 months ago

Toronto, Ontario, Canada CJ Logistics Full time

About CJ Logistics America

CJ Logistics America is a leading logistics provider that delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea, and land. As a lead logistics partner (LLP), third-party logistics provider (3PL), and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service, and facilitating growth and change.

Job Summary

We are seeking a highly skilled Ocean and Air Import/Export Coordinator to join our team. The successful candidate will be responsible for coordinating with shippers, bonded warehouses, truckers, and other functional means to ensure seamless logistics operations. This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities

  • Coordinate with shippers, bonded warehouses, truckers, and other functional means to ensure timely and accurate logistics operations.
  • Interact with customers to provide shipment status, handle customer complaints, and resolve issues related to tracking and tracing.
  • Resolve issues related to customer inquiries, data input, and general customer service.
  • Provide quotes, follow up with shipping documents, update shipment status, and assist with customs clearance.
  • Arrange long-haulage and Amazon trucking shipments to ensure accurate pickup and delivery appointments.
  • Book AC space and prepare necessary paperwork (CI/PL and MAWB).
  • Track incoming and outgoing ocean/air cargo and domestic shipments.
  • Upload POs and SOs on the WMS and freight forwarding system and send invoices to customers.
  • Request AP team for various COD payments of duties, taxes, and transportation of imported goods and bonds to cover duty goods.

Requirements

  • Education: International forwarding or transportation diploma/degree.
  • Experience: +1 year in ocean/air freight forwarding, border shipment, or trucking coordination.
  • Knowledge in INCOTERMS and experience in handling Ex works or FOB term ocean shipments.
  • MS Excel proficiency is necessary.
  • Meet strict deadlines.
  • Excellent verbal and written communication skills.
  • Experience in international freight forwarding coordination and documentation is a must (Ocean or Air).
  • Ability to persuade and influence others.
  • Self-motivated, positive attitude, and ambitious.

About CJ Logistics America

CJ Logistics America is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and/or harassment of any type, including but not limited to discrimination and/or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or related medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics America participates in the E-Verify program in certain locations.