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Technology Sales Specialist
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Technology Sales Specialist at Staples Canada. As a champion of the customer experience, you will play a key role in enabling our work, learn, and grow culture for our customers and associates.
Key Responsibilities- Customer Engagement: Connect with customers to identify solutions that cater to their needs and add value.
- Product Expertise: Be an expert with our product and services to identify and recommend referral opportunities.
- Sales Leadership: Lead selling for the technology and workspaces departments, and cultivate a selling culture with associates to achieve goals and targets.
- Quote Preparation: Prepare quotes on technology systems and related products when required.
- Store Support: Provide coverage and assistance in all areas of the store where business needs require, including Tech Services.
- Communication: Communicate to store leaders, relevant sales information, inventory levels, and any product issues.
- Operational Excellence: Ensure adherence to company merchandising standards, including current pricing, signage, planograms, promotional planners, advertising set-ups, and displays.
- Cash Handling and Safety: Operate cash registers, follow all loss prevention measures, and ensure the cleanliness and store standards of your assigned departments.
- Technology Sales Experience: Proven experience in technology sales.
- Leadership or Supervisory Role: 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets.
- Technical Education: Completion of post-secondary education in a technical field is preferred.
- Customer Service Excellence: Proven track record of achieving customer service excellence and sales results.
- Technology Savvy: Technology savvy and able to learn new systems quickly.
- Curiosity and Approachability: Curious and approachable with a passion for finding solutions.
- Associate Discount: Associate discount on products and services.
- Health and Dental Benefits: Comprehensive health and dental benefits.
- RRSP/DPSP: Retirement savings plan.
- Learning and Development Programs: Opportunities for learning and development.
A moderate amount of physical effort and operation of equipment/machinery is required to execute our merchandising standards and to maximize our customer experience. Movement of freight by use of ladders and stock pickers is required. We'll also ask you to work a variety of shifts, including evenings and weekends.
Staples Canada is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process.
