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Insurance Account Manager, Small Enterprise Business
2 months ago
About the Role
NFP's Small Enterprise Business division is dedicated to helping local organizations navigate the complexities of commercial insurance. As a Small Market Account Manager, you will play a critical role in developing and maintaining relationships with clients and carrier representatives, ensuring seamless service and support.
Key Responsibilities
- Work closely with clients to identify exposures and determine the best solutions
- Network within the local community to stay informed about industry trends and emerging challenges
- Provide exceptional customer service, including phone and email support for new and existing client accounts
- Maintain positive relationships with clients, insurance carrier representatives, and NFP staff
- Record all transactions accurately and in compliance with existing policies and procedures
Requirements
- Alberta General Level 2 insurance license
- CAIB, CIP, CRM, or FCIP designations an asset
- Minimum 2 years of industry experience, preferably in servicing, broking, or underwriting
- Extensive experience in placing multi-line coverage on SME to Mid-Market accounts
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Excellent organizational skills and ability to adapt to changing priorities
- Sharp attention to detail and excellent decision-making skills
- Proficiency in Microsoft Office suite products, including Word, Excel, and Outlook
About NFP
NFP is a leading insurance brokerage, consulting, and wealth management firm with a strong commitment to client success. We offer a collaborative and innovative work environment, with opportunities for professional growth and development. Our employees are the foundation of our success, and we strive to create a positive and inclusive work culture.
What's In It For You
NFP offers a comprehensive benefits package, including an annual bonus plan, matching RRSP plan, referral commission plan, and generous health care spending account. We also provide full support for continuing education and internal opportunities to advance your career.
