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Sales Expert, Pro

2 months ago

Ancaster, Ontario, Canada RONA+ Full time
About the Role

We are seeking a highly skilled Sales Specialist, Pro to join our team at RONA+. As a Sales Specialist, Pro, you will play a key role in satisfying our customers and achieving our sales objectives.

Key Responsibilities
  • Product Expertise: Serve as the store expert by providing detailed product information to both customers and other RONA associates.
  • Sales Activities: Conduct sales activities including promoting and recommending products, plans, or installation services that match customer needs.
  • Inventory Management: Keep shelves stocked and merchandise correctly displayed.
  • Order Management: Prepare weekly flyer and perform order management duties such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues.
  • Customer Service: Provide excellent customer service through the daily execution of RONA customer service programs, including following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading merchandise.
  • Additional Tasks: Perform other related tasks to ensure the store runs smoothly.
Requirements
  • Experience: Experience in a similar role.
  • Customer Service Skills: Excellent customer service skills.
  • Analytical Skills: Strong analytical skills.
About RONA+

RONA+ is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.