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Medical Office Assistant

2 months ago

Vancouver, British Columbia, Canada WELL Health Technologies Corp Full time
About the Role

We are seeking a highly motivated and detail-oriented Medical Office Assistant to join our team at WELL Health Technologies Corp. As a Medical Office Assistant, you will play a vital role in supporting our healthcare professionals in delivering exceptional patient care.

Key Responsibilities
  • Administrative Duties: Answer calls, greet patients, schedule appointments, manage referrals, result management, and handle billing.
  • Lab Duties: Collect and prepare laboratory specimens, perform basic laboratory tests, dispose of contaminated supplies, and sterilize medical instruments.
  • Patient Care Duties: Coordinate patient care, check in patients, prepare exam rooms, answer questions, provide post-appointment service, and monitor the waiting room.
  • General Duties: Maintain patient confidentiality, perform administrative tasks, and assist with special projects as required.
Requirements
  • High school diploma or equivalent
  • Exceptional customer service skills
  • Team player with strong verbal and written communication skills
  • Attention to detail and ability to plan, organize, and prioritize work
  • Ability to work independently and as part of a team
  • Ability to analyze, problem-solve, and take initiative
  • Open and accountable with a strong work ethic
  • Ability to work varying shift patterns, including evenings and weekends
  • Experience as an MOA or MOA program certification is an asset
  • Experience with EMR system OSCAR and good understanding of MSP billing are assets
What We Offer

We offer a competitive salary range of $19.00 to $21.00 CAD per hour, depending on experience and qualifications. We are committed to creating a diverse, inclusive, and accessible workplace where differences are celebrated and valued.