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Restaurant Operations Manager

2 months ago


Surrey, British Columbia, Canada Ruex Cafe and Bar Full time
Restaurant Manager Job Description

Ruex Cafe and Bar is seeking a highly skilled and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our cafe and bar, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities
  • Leadership and Management: Supervise a team of 11-15 staff members, providing guidance and support to ensure that they are meeting their job responsibilities and providing excellent customer service.
  • Operational Management: Determine the type of services to be offered and implement operational procedures to ensure that our cafe and bar runs efficiently and effectively.
  • Customer Service: Ensure that our customers receive exceptional service, addressing any complaints or concerns in a timely and professional manner.
  • Marketing and Sales: Participate in marketing plans and implementation to promote our cafe and bar and attract new customers.
  • Inventory and Supplies: Organize and maintain inventory, ensuring that we have the necessary supplies to meet customer demand.
  • Health and Safety: Ensure that our cafe and bar complies with all health and safety regulations, maintaining a clean and safe environment for our customers and staff.
Requirements
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year, or equivalent experience.
  • Experience: 1 year to less than 2 years of experience in a similar role, preferably in the food service industry.
  • Language: Fluency in English is required.
  • Work Hours: 35 hours per week.
Work Environment

Ruex Cafe and Bar is a fast-paced environment that requires strong organizational and communication skills. As a Restaurant Manager, you will be working in a physically demanding environment, with a combination of sitting, standing, and walking. You will be required to work under pressure, meeting tight deadlines and managing a large workload.

Personal Suitability
  • Client Focus: You will be responsible for ensuring that our customers receive exceptional service, addressing any complaints or concerns in a timely and professional manner.
  • Efficient Interpersonal Skills: You will be working with a team of staff members, requiring strong communication and interpersonal skills to ensure that everyone is working together effectively.
  • Organized: You will be responsible for managing the daily operations of our cafe and bar, requiring strong organizational skills to ensure that everything runs smoothly and efficiently.
  • Team Player: You will be working as part of a team, requiring strong teamwork and collaboration skills to ensure that our customers receive exceptional service.