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Shift Manager

2 months ago


Windsor, Ontario, Canada MTY Tiki Ming Enterprise Inc. Full time
Job Title: Shift Manager

MTY Tiki Ming Enterprise Inc. is seeking a skilled Shift Manager to oversee the daily operations of our food service team.

Key Responsibilities:
  • Supervise and Coordinate Food Preparation: Ensure that food is prepared to the highest standards, meeting the quality and service expectations of our customers.
  • Train and Develop Team Members: Provide guidance and support to team members to help them develop their skills and knowledge, ensuring they are equipped to deliver exceptional customer service.
  • Estimate Ingredients and Supplies: Accurately estimate the ingredients and supplies needed for meal preparation, minimizing waste and ensuring efficient use of resources.
  • Maintain Quality and Service Standards: Monitor and maintain high standards of food quality and service, ensuring that customers receive an exceptional dining experience.
  • Record Keeping and Reporting: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for management to inform business decisions.
  • Food Order Summaries: Prepare detailed summaries of food orders for the chef, ensuring that all orders are fulfilled accurately and efficiently.
  • Assembly of Trays: Ensure that trays are assembled correctly, meeting the high standards of presentation and quality expected by our customers.
  • Work Schedules: Establish and manage work schedules to ensure that the team is adequately staffed to meet the demands of the business.
Work Environment and Required Skills:
  • Fast-Paced Environment: Work in a fast-paced environment, where attention to detail and ability to work under pressure are essential.
  • Standing and Walking: Stand and walk for extended periods, ensuring that the team is able to move efficiently around the kitchen and dining areas.
  • Attention to Detail: Maintain a high level of attention to detail, ensuring that all tasks are completed accurately and efficiently.
Personal Qualities:
  • Client Focus: Demonstrate a strong client focus, ensuring that all interactions with customers are positive and professional.
  • Strong Interpersonal Skills: Develop and maintain strong interpersonal skills, building effective relationships with team members, customers, and management.
  • Effective Oral Communication: Communicate effectively with team members, customers, and management, ensuring that all messages are clear and concise.
  • Flexibility and Teamwork: Demonstrate flexibility and a willingness to work as part of a team, supporting colleagues to achieve business objectives.
  • Initiative and Dependability: Take initiative to complete tasks and projects, demonstrating dependability and a strong work ethic.
Job Type and Hours:
  • Job Type: Permanent
  • Language: English
  • Hours: 40 hours per week