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Salon Operations Manager

3 months ago


Surrey, British Columbia, Canada #4 Happy Haircut & Beauty Salon Ltd. Full time
Job Overview

We are seeking a dedicated Salon Operations Manager to oversee the daily functions of our esteemed establishment, #4 Happy Haircut & Beauty Salon Ltd. This role is essential in ensuring a smooth operation and high-quality service delivery.

Qualifications
  • Education: Completion of a college, CEGEP, or other non-university certificate or diploma from a program lasting 3 months to less than 1 year.
Key Responsibilities
  • Develop and enforce policies and procedures for staff management.
  • Oversee budget planning and inventory control.
  • Manage contracts related to advertising and marketing initiatives.
  • Address and resolve customer complaints and concerns effectively.
  • Plan, organize, direct, control, and evaluate daily salon operations.
Team Leadership

This position involves supervising a team of 5-10 individuals.

Personal Attributes
  • Strong client focus and customer service orientation.
  • Adaptability and flexibility in a dynamic environment.
  • Sound judgment and decision-making skills.
  • Highly organized and reliable.
  • Ability to work collaboratively as part of a team.
Experience Requirements
  • Minimum of 1 year to less than 2 years of relevant experience.
  • This is a permanent position.
  • Working language: English.
  • Expected working hours: 30 to 40 hours per week.