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Director of Employee Relations and Labour Management
3 months ago
Position Title: Director of Employee Relations and Labour Management
Employment Type: Full Time, Permanent
Compensation: $80,000 - $110,000 based on experience
Company Overview:
Accoravillage is recognized as a premier provider of janitorial and building maintenance services across Canada. With over four decades of experience, we pride ourselves on our commitment to excellence and our dedication to serving our clients. Our ethos of "Reflecting Excellence" sets us apart in the industry, as we strive to fulfill our promises and exceed the expectations of both our clients and employees.
Role Summary:
We are in search of a proficient Director of Employee Relations and Labour Management to oversee and direct all facets of personnel matters within our organization. In this role, you will lead a team of HR Business Partners and maintain constructive relations between the organization and its workforce, ensuring adherence to applicable labour laws and regulations while promoting a conducive work atmosphere.
Key Responsibilities:
- Formulate and execute labour relations strategies and policies that align with the organization's objectives.
- Offer guidance and support to the HRBP team, managers, and supervisors on performance-related issues, including conflict resolution, coaching, feedback, and disciplinary measures.
- Serve as the primary contact or subject matter expert for all labour relations issues, encompassing negotiations, grievances, and arbitrations.
- Lead discussions with union representatives regarding collective bargaining agreements and other labour-related matters.
- Provide counsel and assistance to the HRBP team, management, and employees on labour relations topics, including the interpretation of collective agreements and labour legislation.
- Assist in the investigation and resolution of grievances and disputes in a fair and timely manner, fostering conflict resolution and maintaining positive employee relations.
- Stay updated on changes in labour laws and regulations to ensure organizational compliance.
- Collaborate with HR, legal advisors, and senior management to devise strategies for managing labour-related risks and challenges.
- Prepare reports, presentations, and other communications regarding labour relations for senior management and stakeholders.
Qualifications:
- Bachelor's degree in Human Resources, Industrial Relations, Business Administration, Law, or a related discipline.
- A minimum of 2-3 years of experience as a Labour Relations Manager, ideally in contracted services, manufacturing, or a multi-union environment.
- Comprehensive knowledge of Canadian labour laws, human rights, and employment regulations.
- Strong negotiation, conflict resolution, and problem-solving abilities.
- Exceptional communication and interpersonal skills, with the capacity to cultivate effective relationships at all organizational levels.
- Ability to work both independently and collaboratively in a dynamic environment.
- Experience in managing and mentoring team members.
- Outstanding organizational and time management skills, with the ability to prioritize and handle multiple tasks concurrently.
- Proficiency in HRIS systems (Dayforce is an asset) and Microsoft Office Suite.
- Possession of a class 5 driver's license and access to a reliable vehicle.
Additional Requirements:
- Experience in interpreting and applying collective agreements.
- Prior experience in bargaining and contract negotiations.
- Familiarity with grievance, mediation, and arbitration processes.
- Ability to maintain confidentiality and manage sensitive information with discretion.
Accoravillage is an equal opportunity employer and encourages applications from all qualified individuals. We value diversity and are committed to creating an inclusive, accessible workplace where everyone feels valued and respected. Some positions may require a security clearance and/or a criminal and credit check. Candidates may be asked to consent to a background check and security clearance as part of the hiring process.
