Customer Experience Ambassador

1 month ago


London, Ontario, Canada Indigo Books & Music Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Experience Representative. As a key member of our store team, you will be responsible for creating a warm and welcoming environment for our customers, adding joy to their lives, and leveraging our products to tell stories that connect them to our brand.

Key Responsibilities
  • Create a positive and engaging customer experience by providing exceptional service and support
  • Develop a deep understanding of our products and services to effectively communicate their value to customers
  • Work collaboratively with colleagues to achieve sales goals and drive business results
  • Stay up-to-date on new products, promotions, and programs to provide customers with the latest information
  • Contribute to a safe and healthy work environment by following all safety protocols and procedures
Requirements
  • Previous experience in retail or customer-facing role preferred but not required
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Excellent communication and interpersonal skills
  • Ability to lift up to 40 pounds and stand for long periods
What We Offer

At Indigo, we are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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