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Director of Infrastructure and Cloud Operations

2 months ago

Old Toronto, Ontario, Canada Quantum Full time

Job Summary:

Quantum is seeking a seasoned IT operations professional to lead our platform engineering efforts as the Director of Infrastructure and Cloud Operations. This critical role will oversee the evolution of our IT infrastructure towards a cloud/managed services model, driving strategic leadership, team management, operational excellence, and change management initiatives.

Key Responsibilities:

  • Strategic Leadership: Develop and implement platform engineering strategies to transition from traditional IT operations to a cloud/managed services environment, with a goal of shifting to 70% cloud/managed services and 30% hardware.
  • Team Management: Lead and mentor a team of managers and individual contributors across various IT functions, including Application Support, DBA Operations, System Operations, DevOps, and Network Operations.
  • Operational Excellence: Ensure the criticality of IT operations in a 24/7 environment is maintained while introducing innovative solutions to enhance platform stability, performance, and scalability.
  • Change Management: Drive successful people change management initiatives to support the ongoing evolution of the IT landscape within the organization.
  • Collaboration: Work closely with other Directors to align IT operations with broader business goals and ensure seamless integration across all IT functions.

Industry Experience:

Preferred candidates will have experience in the financial services industry, particularly with mid-sized banks, credit unions, or insurance companies.

IT Operations Background:

Extensive experience in IT operations, particularly in a 24/7 environment, is required. A deep understanding of platform engineering strategies and the criticality of IT operations is essential. Proven experience in managing people change within an IT environment is also necessary.

About Quantum:

Quantum is a dynamic organization that values innovation and excellence in IT operations. This role offers a unique opportunity to lead a critical function within a forward-thinking company.