Senior Operations Manager

3 weeks ago


Winnipeg, Manitoba, Canada Takeaway Full time
Job Description

As a Senior Partner Operations Manager at Takeaway, you will be responsible for overseeing and optimizing the performance of third-party service providers to ensure consistent, world-class support for couriers operating within the Delco network.

Key Responsibilities:
  • Maintain strong relationships with third-party service providers to ensure seamless support for couriers.
  • Oversee and optimize the performance of third-party service providers to ensure consistent, world-class support.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Develop and maintain key performance indicators (KPIs) to measure the effectiveness of third-party service providers.
Requirements:
  • Proven experience in operations management, preferably in a logistics or delivery context.
  • Strong analytical and problem-solving skills to identify and resolve issues with third-party service providers.
  • Excellent communication and interpersonal skills to build and maintain strong relationships with third-party service providers and internal stakeholders.
  • Ability to work in a fast-paced environment and adapt to changing priorities.


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