Senior Operations Manager

3 weeks ago

Winnipeg, Manitoba, Canada Alexander Dennis Limited Full time

Senior Operations Manager

This position and duties are primarily based out of our global operations, but we are open to flexible arrangements for the right candidate with the appropriate experience.

Alexander Dennis Limited is a leading global bus manufacturer of mass mobility solutions under the brands New Flyer, MCI, Alexander Dennis Limited, Plaxton, ARBOC, and NFI Parts. We currently offer the widest range of sustainable drive systems available, including zero-emission electric, natural gas, electric hybrid, and clean diesel. In total, we support our installed base in our buses and coaches around the world. Further information is available at our website.

POSITION SUMMARY

The Senior Operations Manager is the senior most leader for our North American operations and will provide business leadership to all business operations including sourcing/purchasing/manufacturing, marketing/sales/business development, accounting, customer relations, and service support.

This position is responsible for the strategic leadership, creation of and execution of annual and long-range operating plans (including P&L, Balance Sheet, and Cash flow) in addition to developing and implementing process improvements to achieve desired business results, quality standards and cost objectives. Work with our shared services groups of Finance, IT, Human Resources, Legal, and Supply Management where appropriate.

WHY CHOOSE US:

  • Be part of a team leading the world's electrification of mass mobility.
  • Competitive wages and comprehensive benefit package with immediate benefit eligibility.
  • Paid holidays and vacation.
  • Registered pension plan with generous Company match.
  • Passionate about creating a better product, a better workplace, and a better world.
  • Inclusive workplace culture that values and empowers team members.
  • On-the-job training in a continuous learning environment.
  • Advancement opportunities within our family of companies.

WHAT YOU WILL DO:

  • Manage P&L and balance sheet including the delivery of top line and bottom-line results; Driving ADI to achieve and surpass sales, profitability, working capital, cash flow and business goals and objectives to ensure the business is running as efficiently, profitably, and productively as possible.
  • Will oversee departments and teams within ADI, along with the relationships between teams and our customers and clients. The Senior Operations Manager will champion the interaction with appropriate ADL departments in the UK, customers directly in support of sales, business development, and field service needs.
  • Lead the direction and coordination of external manufacturing third party build partners to meet quality and delivery expectations to achieve business commitments and sales requirements.
  • Formulate operations initiatives and standards for safety, quality, cost control, and employee relations.
  • Review, on a continuous basis, the business climate for the company to ensure excellent performance and customer service and participate in the creation of new business development opportunities.
  • Define short- and long-term goals for ADI NA including multi-year sales funnel management, manufacturing slot planning and assignment, capacity assessments, operational and quality standards, and facilities.
  • Analyze performance and productivity ensuring effective schedule attainment, delivery, and business plans are maintained.
  • Actively coordinate common sales, marketing and trade show efforts, customer issues and opportunities with other NFI businesses operating in NA.
  • Directs approval process relating to manpower planning, hiring and capital expenditures following company policy.
  • Focus on creating and maintaining strong relationships with customers, suppliers, and internal departments to establish effective supply management and procurement practices to achieve build schedule and provide required aftermarket support.

Requirements

  • Prior leadership in Sales, Production or Aftermarket customer service including business development, growth, or strategy/innovation experience. Proven ability to manage company P&L.
  • Business or Engineering degree is preferred. A combination of related business training in Production and Aftermarket operations may be considered.
  • Ability to delegate and manage complex projects effectively. Strong communication and Presentation skills
  • Up to 10% of travel including international is required for this position.

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