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Store Services Manager
2 months ago
We're seeking a highly skilled and experienced Services Manager to join our team at Sephora Canada. As a key member of our store leadership team, you will be responsible for driving the success of our services operations, ensuring an exceptional client experience, and leading a high-performing team of Beauty Advisors.
Key Responsibilities- Services Studio Management: Oversee the daily operations of our Beauty, Skincare, and Fragrance Studios, ensuring seamless execution and exceptional client experiences.
- Client Experience: Develop and implement strategies to enhance client engagement, loyalty, and retention, driving sales growth and revenue.
- Team Leadership: Lead, coach, and develop a high-performing team of Beauty Advisors, fostering a culture of excellence, innovation, and collaboration.
- Event Management: Plan, execute, and evaluate in-store events, classes, and workshops, ensuring alignment with business objectives and client needs.
- Performance Management: Conduct regular performance assessments, providing constructive feedback and coaching to drive individual and team growth.
- Experience: 2-4 years of experience in a similar role, preferably in a high-volume retail environment.
- Skills: Excellent communication, leadership, and problem-solving skills, with the ability to influence business partners and drive results.
- Education: Bachelor's degree in a related field, or equivalent experience.
- Competitive Compensation: CAD$53,200 - CAD$66,500, depending on experience and qualifications.
- Opportunities for Growth: Career development, training, and mentorship to help you achieve your professional goals.
- Benefits: Comprehensive benefits package, including health, dental, and vision coverage, as well as a generous discount program.
Sephora Canada is an equal opportunities employer, committed to diversity, equity, and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional client experiences.
