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Luxury Retail Sales Consultant

3 months ago

West Vancouver, British Columbia, Canada Saks Fifth Avenue OFF 5TH Full time

Saks OFF 5TH stands as the leading destination for luxury off-price shopping. With over 100 locations across the U.S. and Canada, along with a robust online presence, the company offers top-tier fashion brands at exceptional prices through its expertise in merchandise, unmatched brand access, and a seamless integration of e-commerce and physical stores.

Position Overview:


Imagine guiding customers through their personal style journeys while collaborating with some of the most sought-after luxury fashion labels. We are in search of a vibrant, motivated, and reliable consultant who possesses a keen sense of style and a relentless drive to surpass expectations.

As a Luxury Retail Sales Consultant, you will be instrumental in crafting unforgettable customer experiences and maintaining our status as the premier destination for luxury value. Your unique presence as a style advisor will directly influence our business by finding innovative ways to encourage customer loyalty and repeat visits for a tailored shopping experience. Become a knowledgeable resource in the off-price luxury sector by keeping abreast of product information and driving sales through an enhanced Saks OFF 5TH clienteling experience. If you excel at relationship-building, have a flair for fashion, and radiate an engaging personality, this is your chance to shine.

Who You Are:

  • A customer advocate dedicated to delivering a personalized shopping experience
  • A results-oriented sales professional who consistently meets and exceeds performance benchmarks
  • A passionate fashion enthusiast with a strong work ethic
  • A natural problem-solver who fosters a collaborative work environment that promotes creativity and innovation
  • An effective communicator capable of building strong relationships both internally and externally

Qualifications:

  • High school diploma or equivalent
  • Experience in retail, customer service, or sales settings
  • Demonstrated sales success and a results-driven mindset
  • A competitive spirit and entrepreneurial confidence
  • Proven ability to deliver exceptional customer service and cultivate strong customer relationships
  • Comprehensive knowledge of the fashion industry and a passion for sharing your insights
  • Capability to respond swiftly in routine situations and devise a clear plan of action to achieve positive outcomes for customers
  • Proficiency in operating equipment such as radios, POS systems, ticket scanners, and sensor removers
  • Willingness to work evenings, weekends, and public holidays

As a Luxury Retail Sales Consultant, You Will:

  • Recommend, select, and assist customers in locating or obtaining merchandise tailored to their needs
  • Maintain familiarity with store inventory to provide customers with the best product knowledge
  • Consistently greet customers and inform them about current promotions
  • Encourage repeat business by building relationships with customers and promoting the Saks credit card
  • Efficiently and accurately process sales transactions using the POS system while adhering to checkout standards
  • Resolve customer issues by aligning with our core values of trust, integrity, and respect
  • Achieve individual and store objectives for sales, customer acquisition, and loyalty program participation
  • Participate in the upkeep of the selling floor and fitting rooms, including re-sizing fixtures, organizing returns, executing markdowns, and updating signage as needed
  • Complete markdown processes with urgency and accuracy in line with company standards
  • Engage in store programs and selling events
  • Ensure merchandise displays comply with brand standards
  • Adhere to Asset Protection protocols and compliance procedures
  • Support the store's loss prevention initiatives through reporting methods provided by the company
  • Efficiently complete tasks or special projects assigned by store leadership

Your Career Journey at Saks OFF 5TH:

  • Join an empowered, innovative team; work with a customer-centric mindset and play a vital role in strategic decision-making
  • Access rewarding career advancement opportunities across various functions within our corporate offices, retail locations, photo studios, and distribution centers
  • Experience a culture that values flexibility in the workplace
  • Enjoy a comprehensive benefits package for all eligible full-time employees (including medical, dental, and vision coverage)
  • Take advantage of an exceptional employee discount and other exciting perks

Thank you for considering a career with Saks OFF 5TH. We look forward to reviewing your application.

Saks OFF 5TH is committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We welcome all applicants for this position. If selected for an assessment or selection process, accommodations are available upon request.

We believe that our differences strengthen us and guide our growth. All associates are expected to foster an inclusive environment free from harassment, discrimination, and bullying. Together, we celebrate, advocate for, and learn from our colleagues, customers, and communities to create the best shopping and working environment for all.