Technical Assistance Expert

2 months ago


Winnipeg, Manitoba, Canada beBee Professionals Full time

Job Summary:

BeBee Professionals is seeking an experienced IT Helpdesk Analyst to provide technical assistance and support related to computer systems, hardware, or software.

Key Responsibilities:

  • Respond to inquiries from users and diagnose technical issues
  • Provide technical support and resolve problems in a timely manner
  • Maintain and update user accounts and ensure system smooth operation
  • Collaborate with the team to identify and implement process improvements

Requirements:

  • Bachelor's degree in Computer Science or a related field
  • At least two years of experience in a similar role
  • Strong knowledge of computer systems, networks, and software applications
  • Excellent problem-solving and communication skills

What We Offer:

  • Competitive salary and benefits package
  • Health and dental insurance
  • Vacation and sick leave
  • 401(k) plan


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