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Operations Support Coordinator

2 months ago


Toronto, Ontario, Canada Voyago Full time

Job Summary

Voyago is seeking an experienced Operations Support Coordinator to join our team in the Niagara Region. As a key member of our operations team, you will be responsible for coordinating and supporting the daily activities of operations, including payroll duties and administrative tasks.

Key Responsibilities

  • Administrative Support
    • Direct and coordinate the activities of staff to ensure that drivers meet the standards set out in various Transit contracts.
    • Perform administrative tasks, such as making travel arrangements, answering phones, scheduling meetings, and preparing operations documents and reports.
    • Plan and organize conferences, events, staff training, and employee engagement activities.
  • Communication and Customer Service
    • Execute sound judgment and excellent customer service to internal and external stakeholders.
    • Communicate with internal and external stakeholders to accomplish various tasks.
    • Provide data to internal support departments for KPIs and compliance.
  • Payroll and Onboarding
    • Execute sound judgment and excellent customer service to internal and external stakeholders.
    • Communicate with internal and external stakeholders to accomplish various tasks.
    • Provide data to internal support departments for KPIs and compliance.
    • Assist with and help coordinate new driver onboarding as needed.

Requirements

Your Profile

  • You have a minimum high school diploma or equivalent.
  • You have 1-2 years' relevant experience.
  • You have a valid G driver's license.
  • You can provide a clean driver's abstract.
  • You have in-depth knowledge of the Niagara Region.
  • You have strong communication skills.
  • You have enhanced knowledge of Word, Excel, PowerPoint, Outlook applications and technology.
  • You have strong and proven customer service experience.
  • You have experience in office management or an administrative role.
  • You have experience in payroll administration.

What We Offer

Voyago is committed to providing a supportive corporate culture that encourages diversity and enables our people to flourish. We offer comprehensive benefits packages for full-time employees, including an Employee and Family Assistance Program, a great company perks program, and an Employee Referral Bonus for all staff. We are an Award-Winning company and a subsidiary of Transdev, providing opportunities for a rewarding career with a growing, global transportation provider.