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Operations Support Coordinator
2 months ago
Job Summary
Voyago is seeking an experienced Operations Support Coordinator to join our team in the Niagara Region. As a key member of our operations team, you will be responsible for coordinating and supporting the daily activities of operations, including payroll duties and administrative tasks.
Key Responsibilities
- Administrative Support
- Direct and coordinate the activities of staff to ensure that drivers meet the standards set out in various Transit contracts.
- Perform administrative tasks, such as making travel arrangements, answering phones, scheduling meetings, and preparing operations documents and reports.
- Plan and organize conferences, events, staff training, and employee engagement activities.
- Communication and Customer Service
- Execute sound judgment and excellent customer service to internal and external stakeholders.
- Communicate with internal and external stakeholders to accomplish various tasks.
- Provide data to internal support departments for KPIs and compliance.
- Payroll and Onboarding
- Execute sound judgment and excellent customer service to internal and external stakeholders.
- Communicate with internal and external stakeholders to accomplish various tasks.
- Provide data to internal support departments for KPIs and compliance.
- Assist with and help coordinate new driver onboarding as needed.
Requirements
Your Profile
- You have a minimum high school diploma or equivalent.
- You have 1-2 years' relevant experience.
- You have a valid G driver's license.
- You can provide a clean driver's abstract.
- You have in-depth knowledge of the Niagara Region.
- You have strong communication skills.
- You have enhanced knowledge of Word, Excel, PowerPoint, Outlook applications and technology.
- You have strong and proven customer service experience.
- You have experience in office management or an administrative role.
- You have experience in payroll administration.
What We Offer
Voyago is committed to providing a supportive corporate culture that encourages diversity and enables our people to flourish. We offer comprehensive benefits packages for full-time employees, including an Employee and Family Assistance Program, a great company perks program, and an Employee Referral Bonus for all staff. We are an Award-Winning company and a subsidiary of Transdev, providing opportunities for a rewarding career with a growing, global transportation provider.