Senior Content Architect

3 weeks ago

Calgary, Alberta, Canada The University of Calgary Full time

About the Role:

The University of Calgary is seeking a highly skilled Senior Content Architect to join its Digital Content team. As a key member of the team, you will be responsible for developing content strategy and designing information architecture for institutional websites and other digital platforms.

Key Responsibilities:

  • Develop and implement content strategy to align business objectives with improved user experiences
  • Design and manage complex information architectures and taxonomies
  • Collaborate with cross-functional teams to ensure seamless content structures and efficient content operations
  • Lead content and information architecture audits to simplify and enhance usability
  • Design and manage taxonomies and metadata with consistent classification systems
  • Create site maps and user flows with clearly defined relationships
  • Design effective navigation and wayfinding systems
  • Audit existing content models and make recommendations for an integrated content strategy and delivery model
  • Gather and analyze content requirements considering both end user needs and operational efficiencies
  • Build composable content models that establish types, attributes, and relationships
  • Map content workflows and processes to streamline operations
  • Create wireframes and prototypes in collaboration with content strategists, product designers, and developers
  • Identify and integrate current practices in content and information architecture, including AI, composable content, localization and personalization practices, and omnichannel marketing
  • Facilitate knowledge sharing through training, workshops, and presentations
  • Build a strong network with colleagues from design, development, marketing, and communications teams
  • Develop relationships with and provide consultation to senior management and other leaders
  • Provide coaching and mentorship to junior team members

Requirements:

  • 7-10 years of experience in user experience, content design, web design, or related fields, preferably in large organizations
  • Post-secondary degree in human-computer interaction, computer science, information sciences, marketing, or user experience design
  • Demonstrated expertise in designing and managing complex information architectures and taxonomies
  • Strong background in designing and testing navigation and wayfinding systems
  • Proficient in using qualitative and quantitative UX research methodologies to evaluate IA performance
  • Skilled in wireframing, prototyping, and mapping to generate content models, layouts, and IA artifacts
  • Knowledge of AI, composable content, headless systems, WCAG, localization and personalization practices is desirable
  • Understanding of data modeling techniques and programming languages would be an asset

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