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Senior IT Manager

1 month ago

Hamilton, Ontario, Canada Server Mania Full time

Job Summary

Server Mania is seeking a highly skilled and experienced IT professional to join our team as a Senior IT Manager. As a key member of our IT department, you will be responsible for overseeing all aspects of information technology to achieve corporate goals. This includes determining business requirements for IT systems, managing IT infrastructure design and implementation, and eliminating security risks.

Key Responsibilities

  • Oversee all technology operations, including network security, and evaluate them according to established goals.
  • Establish training and documentation materials to support all departments with their IT requirements.
  • Project Management is a must; ensure all projects are added into JIRA with the scope and realistic timelines, and work with the teams to ensure deadlines are met.
  • Provide monthly progress reports for the ENG department.
  • Develop and implement business continuity protocols to minimize disruption to business operations in the event of emergencies or data loss.
  • Devise and establish IT policies and systems to support the implementation of strategies set by the organization.
  • Identify and eliminate security vulnerabilities with strategic solutions that increase data security.
  • Coordinate IT activities to ensure data availability and network services with as little downtime as necessary.
  • Analyze the business requirements of all departments to determine their IT needs.
  • Manage vendor relationships and purchase IT equipment/services with the ENG Team.
  • Identify the need for upgrades, configurations, or new systems and support new software and hardware implementations.
  • Assist the accounting department with budgeting/forecasting.
  • Ensure reported issues are resolved promptly.
  • Meet with department heads, managers, supervisors, vendors, and others to solicit cooperation and resolve problems.

Supervisory Duties

  • Recruit, hire, train, and supervise staff or participate in staffing decisions.
  • Schedule, organize, and assign projects to members of the IT team.
  • Promote career growth and development with timely and effective employee check-ins.
  • Handle employee concerns, including discipline and termination, as needed and by company policy.

Requirements

  • 8+ years' experience working within an IT environment.
  • 3+ years' experience overseeing and managing an IT department.
  • Juniper Certified or working with Juniper gear for a minimum of 4 years.
  • Degree in Information Technology, Information Systems, Computer Science/Engineering, or equivalent experience.
  • Project Management Certified (ideal).
  • Experience in analysis, implementation, and evaluation of IT systems and their specifications.
  • Experience in controlling information technology budget, including forecasting.
  • Solid understanding of computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems.
  • Proficient in the latest technology for IT systems and management.
  • Solid working knowledge of all relevant coding languages and security protocols.
  • Excellent analytical, decision-making, and problem-solving skills.
  • Excellent leadership and interpersonal skills with a team-oriented approach.
  • Strong communication skills, both verbal and written, with the ability to effectively communicate with teams across the entire organization.
  • Ability to manage and prioritize tasks and projects.
  • Excellent project management skills to ensure the team is on track.
  • Innovative and creative mindset.

Location

Server Mania is a hybrid work environment (in-office and remote) or fully remote depending on location.

How to Apply

Please answer application questions accurately as these are intended to get to know you a bit better and show us what kind of experience and skills you would bring to the table.