Senior Operations Manager

4 weeks ago


Hamilton, Ontario, Canada The Indian Connection Pizza Full time

As a key member of our team at The Indian Connection Pizza, the Senior Operations Manager will oversee the daily operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities:
  • Establish and implement efficient methods to meet work schedules and ensure seamless service delivery.
  • Supervise and coordinate the activities of our kitchen staff, ensuring that food preparation and presentation meet our quality control standards.
  • Address customer complaints and concerns in a professional and courteous manner, ensuring that every guest leaves satisfied.
  • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business growth and improvement.
  • Prepare and submit regular reports to management, highlighting key performance indicators and areas for improvement.
  • Develop and implement work schedules that meet the needs of our team and ensure optimal service delivery.

As a Senior Operations Manager at The Indian Connection Pizza, you will have the opportunity to work in a dynamic and fast-paced environment, collaborating with a talented team to deliver exceptional customer experiences.



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