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Spa Team Leader

2 months ago

Cornwall, Canada Away Resorts Ltd Full time
About the Role

We are seeking a highly skilled Spa Team Leader to join our team at Away Resorts Ltd. As a key member of our spa operations, you will be responsible for delivering exceptional customer experiences and ensuring the smooth day-to-day running of our spa facilities.

Key Responsibilities
  • Lead a team of spa therapists to provide high-quality treatments and services to our guests
  • Assist the Spa Manager in maintaining the spa's cleanliness, presentation, and overall standards
  • Contribute to the development and implementation of spa operations and marketing strategies
  • Provide excellent customer service and ensure guest satisfaction
  • Collaborate with the spa team to achieve sales targets and increase revenue
Requirements
  • Level 3 in Beauty Therapy or equivalent qualification
  • Experience in massage, facials, and body treatments
  • Excellent communication and interpersonal skills
  • Ability to work positively as part of a team
  • IT and sales skills
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career progression and professional development
  • Discounts on Away Resorts holidays and on-park benefits