Infrastructure Systems Analyst

2 months ago

Calgary, Alberta, Canada Medisca Pharmaceuticals Inc. Full time
About the Role

We are seeking a highly skilled Infrastructure Systems Analyst to join our team at Medisca Pharmaceuticals Inc. in Calgary, AB. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our company's IT infrastructure.

Key Responsibilities
  • Manage and maintain our core infrastructure, including Active Directory, DNS, DHCP, Hyper-V Clusters, virtual machines, switches, firewalls, and other networking and communication equipment.
  • Ensure data protection and retention for on-premises and cloud systems.
  • Collaborate with the IT Manager to build, operate, and maintain our IT infrastructure and enhance security.
  • Manage the transition of systems and services from on-premises systems to cloud-based solutions.
  • Proactively monitor and tune IT services for availability and optimal performance.
  • Administer and manage hybrid email systems, archiving, and secure email gateways.
  • Perform capacity planning and asset lifecycle management for all IT assets.
  • Communicate effectively with IT Management, other team members, and business stakeholders to discuss new system requirements, specifications, and timelines.
  • Ensure confidentiality and tactfully handle sensitive information.
  • Follow company policies and procedures, including our Health and Safety program.
  • Provide Tier 3 support and take ownership of escalations until resolution.
  • Research and provide feasible solutions that align with business goals.
  • Continuously strive for improvement, innovation, and cost reductions.
  • Ensure process diagrams and documentation are up to date.
Requirements
  • A strong understanding of how a large, geographically dispersed enterprise environment operates to provide stability and reliability to the business.
  • Strong networking skills, including TCP/IP, DNS, DHCP, PXE, Fortinet/Palo Alto firewalls, HP/Aruba switching, VPLS, routing, VPN, access lists, etc.
  • Experience in system administration, managing Microsoft Windows Server 2019 or higher, basic Linux, Remote Desktop Services, and applications in an enterprise environment.
  • Experience with SAN, Fiber Channel, iSCSI, and storage provisioning.
  • Knowledge of Active Directory, DNS, DHCP, GPO, DFS, replication, PowerShell, Windows updates, and Microsoft Exchange 2016.
  • Administration of collaborative services like SharePoint and unified communications like MS Teams.
  • Experience with VOIP phone systems, IOS devices, mobile device management, and cloud transitioning and management experience (Office 365 or other).
  • Experience in managing end-user protection and security.
Education and Experience
  • University degree or college diploma in Computer Science or a related field is an asset.
  • Completion of Grade 12 diploma or GED.
  • 5+ years' experience in networking design and management, and server administration.
  • Possesses strong networking management knowledge and experience with network-related hardware/software, including managed switches, enterprise wireless solutions, firewalls, intrusion detection/prevention systems, VPN solutions, network sniffers/analyzers.
  • Extensive experience working with Microsoft Hyper-V Virtualization and SAN technology.
  • Experience with Exchange 2016 and 2019.
  • Experience with Windows Server 2012, 2016, and 2019.
  • Experience with SQL Server 2014 and up.
  • Experience in network infrastructure and helpdesk.
Additional Requirements
  • Valid driver's license and personal transportation.
  • Occasional after-hours work when needed.
  • Local and international travel when required.

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